1. INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your inquiries or transactions.
Personal Information we collect includes:
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Contact Data: Your name, email address, phone number, and physical address when you fill out our “Contact Us” form or request a quotation.
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Subscription Data: Your email address if you join our community or newsletter.
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Device Information: IP address, browser type, time zone, and some of the cookies that are installed on your device.
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Usage Data: Information about how you browse the Site, including the pages you view and the links you click.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the information we collect to:
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Communicate with you regarding your inquiries about gold, diamonds, and other minerals.
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Provide logistical and consultancy services as requested.
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Send you updates, newsletters, or marketing communications (if you have opted in).
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Screen for potential risk or fraud.
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Optimize and improve our Site functionality and user experience.
3. LEGAL BASIS FOR PROCESSING (For EEA/UK Users)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following legal bases:
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Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., newsletter).
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Contract: Where processing is necessary for a contract we have with you (e.g., processing a minerals sale).
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Legitimate Interests: To improve our services and protect our Site from fraud.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance your experience. Cookies are small data files placed on your device.
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Functional Cookies: Necessary for the website to function properly.
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Analytical Cookies: Used to understand how visitors interact with the website. You can choose to disable cookies through your browser settings, though some parts of our site may not function correctly as a result.
5. SHARING YOUR PERSONAL INFORMATION
We do not sell your personal information. We only share your data with third parties to help us use your information as described above:
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Service Providers: We may use third-party companies to facilitate our logistical services or manage our email marketing.
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Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights.
6. DATA RETENTION
When you contact us through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.
7. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
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The right to access the personal information we hold about you.
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The right to request that your personal information be corrected, updated, or deleted.
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The right to object to processing or request data portability.
To exercise these rights, please contact us using the information provided below.
8. SECURITY
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
9. CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
10. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Minerals Base Agency Email: info@mineralsbase.com
Phone: + (256) 706290451
Address: Plot 236 Block 408 Bunga Ggaba, Kampala, Uganda
Website: https://mineralsbase.com/
